Frequently Asked Questions!

Eyelash Extensions are individual strands of synthetic fibers made to replicate a natural eyelash. When applied, eyelash extensions lengthen and thicken your own natural eyelashes. The single strands are applied to each individual eyelash, one by one. With proper application, lash extensions look and feel completely natural.

When applied properly by a professional, eyelash extensions will last the length of the natural growth cycle of your own eyelashes. Depending on your activity and day-to-day routine, touch-ups should only be required every 2 to 4 weeks.

At LUSH Aesthetics Lash & Hair we pride ourselves on being fully licensed and insured. Additionally, we only use high-quality, professional-grade products in our services. Noting that there is a rare possibility of a client having a sensitivity to a product used during the lash extension treatment with the combination of proper lash placement that keeps the integrity of our clients lash and eye health in mind at all times, by a trained professional, as well as healthy, continuous aftercare by the client, we are confident in saying yes, lashes are safe!

Our eyelash extensions are designed to give your natural lashes an improved look of fullness so mascara is not needed. However, a water-based mascara may be used for those who feel the need especially nearing time for the next touch-up.

You should do what is needed to minimize the chance of wetting the extensions for the first 48 hours of wear. After that 48-hour period, the adhesive used to apply your eyelash extensions is secure enough to allow you to get right back to your routine. However, keeping away from extensive contact with steam such as in saunas or certain facials is recommended since it can begin to loosen the bond.

After cleansing your eyelashes, brush your extensions with a clean mascara wand and use a lint-free cloth to gently apply pressure to the top of your extensions while keeping your eyes closed. An even gentler option after brushing is to dry your extensions is using a fan to lightly blow air onto your extensions dries them in no time and helps to keep the shape! After fanning, don’t forget to brush again with a clean mascara wand.

The suggested time frame is 48 hours. For a guest with sensitivities, it is suggested to wash within the first 24 hours of application.

* Avoid getting lashes wet for the first 24-48 hours

* Avoid hot steam or sauna

* Use Eye Makeup Cleansing and Removal Pads to remove any eye makeup.

* Use a mild antibacterial foaming cleanser to cleanse the lashes.

* Do not perm eyelashes or manually curl.

* Brush with a clean mascara wand daily.

**TIP: Sometimes mornings are a mess! Try washing your lashes in the morning and gently brushing the top side of the extensions with a finger placed beneath. If too much tugging is noticed, please contact your technician to schedule an appointment

The application process for lash extensions normally takes about 90-120 minutes for a full set of lashes and 45-60 minutes for a touch-up. You will lay comfortably on a massage table with your eyes closed while relaxing ambient music is played in the background. During application, your lower lashes will be covered and the extensions will be applied only to your upper lashes one at a time.

Your technician will consult with you to understand what type of style you are interested in and what look will work best with your natural lashes. The overall look of the lashes can range from very natural to very voluminous!

Please be sure to arrive to your lash appointment with clean eyes & a makeup-free face. Avoid using eye creams, serums or oils around your eye area as they will prevent the under-eye pads from staying in place during the treatment.

If necessary, use an oil-free makeup remover to cleanse your lashes prior to the appointment as well to remove any leftover eyeliner or mascara if you tend to wear a decent amount of eye makeup.

At the beginning of each of our lash services our lash artist will thoroughly cleanse your lashes using a mild lash extension-safe cleanser to remove any leftover oils. Lashes should not be permed or manually curled at the time of appointment.

We do offer a service to have the extensions removed involving a short thirty-minute appointment in which we apply a gel remover. The gel remover is applied on top of the extensions without touching the skin and allowed to sit for 10 minutes. Once the adhesive is dissolved the extensions are gently wiped away with lint free applicators exposing the natural lashes.